Contact Us/Directions | Login  
Services | Diagnostic | Rental Cars and Pick-up | Fleet Accounts | Credit Card
Customer Registration | Not Currently a Customer?
About Us | Customer Survey | Employment | | Our Staff

Customer Satisfaction Survey
Tell Us What You Think!

Please fill out the form below to let us know how we can better serve you. All fields are optional, but we would appreciate it if you would fill out your personal information so that we can thank you for your participation. Survey results are available, see what our other customers have to say about us.

All fields with an asterisk(*) are required.

Personal Information
*First Name: *E-mail:
*Last Name: *Appointment Date:
Questions
    Would you like a manager to contact you? Yes No
    Did we take proper time to explain your vehicles service needs? Yes No
    Was an estimate given to you prior to service being performed? Yes No
    Was your estimate honored or were you advised prior to service? Yes No
    Were you advised of recommended preventative maintenance? Yes No
    Have you used our service center in the past? Yes No
    Was your car done in a reasonable amount of time? Yes No
    Would you return to us for service? Yes No
    Would you recommend us to others? Yes No
Overall Satisfaction Rating
  Excellent Good
Fair Poor
Customer Service Rating
  Excellent Good
Fair Poor
Repair Quality
  Excellent Good
Fair Poor
Pricing
  Excellent Good
Fair Poor
Cleanliness of Shop
  Excellent Good
Fair Poor
Usefulness of our Website
  Excellent Good
Fair Poor
Other Comments/Suggestions (Use box below)
 
About Us | Privacy Policy | Contact Us/Directions | ©2003 Hank & Son's Auto Service, Inc.